Our Values, Mission and Promise to Our Customers
Ryan and Kari Scott, Owners
We are a second-generation, family-owned business helping clients grow sales and raise money with personalized printing and appeals since 1989! Founded by David and Linda Scott, the goal was to help businesses and organizations in and around the Hudson Valley, NY area to get their message out while experiencing the kind of customer service and expertise they deserve! Now owned by David's son, Ryan, and his wife, Kari Scott, the mission is the same today. While times and technology have changed, we will always take pride in our work and in making our customers’ ordering process simple and easy.
Our Mission And Promise To You
Our mission is to provide you with the highest-quality products and services possible in a timely fashion and at a competitive price. We promise to listen to you and help you achieve your business goals. We will always be there with honest, expert advice and quick, friendly customer service. Our goal is to meet and exceed your expectations.
Our Founders, David and Linda Scott, Circa 2012
Guiding Principles
- Integrity: We believe in honesty so much, it's practically our love language. Expect nothing less than a completely "straight answer" from us.
- Professionalism: You'll find us to be the epitome of professional conduct, handling your needs with the grace of a gazelle... who also happens to be really good at printing.
- Quality: We've built a reputation for quality so high, it practically needs its own zip code. Our 4.9-star rating from 5100+ reviews isn't just a number; it's a testament to the "thrilled" faces we regularly create. Ask us for samples – we dare you!
- Technology: We don't just own the latest printing tech; we're practically married to it. This devotion means your fundraising projects are turned around with speed, precision, and a dash of technological magic.
- Dependability: Our production team is a finely tuned machine, with every single job getting the VIP treatment from our Production Manager. When deadlines are tighter than your favorite jeans after Thanksgiving, you can trust us to deliver on time and on budget. It's what we do.
- Competency: We're not just masters of our craft; we're constantly upgrading our superpowers through classes and conferences. Our methods are so efficient, we practically offer tours to prove it. Come see how the magic happens!
